Your privacy is our top priority at Betjelly. This policy explains in plain English what data we collect, why we collect it, and how we keep it secure. Please read it carefully before using the platform.
Summary: Betjelly never sells your personal data to third parties. Your information is used solely to provide services and ensure security.
Welcome to Betjelly's Privacy Policy. This document clearly explains what information we collect when you use our website, mobile app, or any of our other services, and how that information is managed.
This Privacy Policy applies to all Betjelly services — Sports Betting, Live Casino, Games, the mobile app, and website visits. By using the site, you agree to this Privacy Policy.
We adhere to international data protection standards. Betjelly believes your personal data belongs to you — we use it only temporarily, and solely to provide our services.
Although this policy is written in Bengali, the original English version shall be considered the definitive text in the event of any legal dispute.
Betjelly collects different types of information through various methods. Details are outlined below:
| Data type | Example | How We Collect Information |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Registration Form |
| Contact information | Email, phone number, address | Registration Form |
| Financial Information | Transaction history, payment methods | Deposit/Withdrawal |
| Device information | IP address, browser, operating system | Automatically |
| Usage Data | Betting history, preferred games, session duration | While using the platform |
| Communication Log | Support chat, email correspondence | Support Interactions |
We only collect information that is necessary to provide our services. Collecting data beyond what is needed goes against our policy.
Betjelly uses your information for the following purposes:
Marketing Communications: We may send you promotional emails or SMS messages. You have the right to unsubscribe at any time.
Betjelly never sells your data to third parties. However, information may be shared with trusted partners in certain specific circumstances:
In all such cases, we ensure that third parties uphold the same standard of privacy protection. No partner of ours may use your information for their own marketing purposes.
Data Processing Agreements (DPAs) are signed with all third parties. If your data is misused, Betjelly terminates that relationship immediately.
Betjelly uses cookies and similar technologies on its website. These are small text files stored in your browser that help enhance your experience.
We use three main types of cookies:
You can manage cookies through your browser settings. However, disabling essential cookies may prevent some features from working properly.
Betjelly does not retain your data any longer than necessary. The key data retention rules are:
If you request account deletion, we will delete all data except what is legally required to be retained, within the designated timeframe. Contact Support to learn more about this process.
As a Betjelly user, you have certain important rights. To exercise any of these rights, please contact our support team:
You may request to see what personal information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data, subject to certain conditions being met.
You can download your data or transfer it to another service.
You can object to marketing or profiling at any time.
You may request that the use of your data be restricted to specific purposes.
Once a request is received, Betjelly typically takes Within 30 business days responds. More complex matters may take additional time.
Betjelly strictly prohibits the use of its services by anyone under the age of 18. We never knowingly collect or store personal information from minors.
If you suspect a child in your household is using Betjelly, please contact us immediately at support@betjelly.imto let us know.
Betjelly uses industry-leading technology to keep your data secure. Our security measures include:
Please note, however, that no method of transmission over the internet is 100% secure. Make sure to keep your password strong and never share it with anyone.
Security Error: If you discover a security vulnerability, let us know — we'll act on it promptly.
Betjelly may update this Privacy Policy from time to time. For significant changes, we will notify you through the following methods:
Continuing to use the site after any changes means you accept the updated policy. We recommend checking this page regularly.
For any privacy-related questions, requests, or complaints, please get in touch with us:
We always aim to respond in Bengali. Your complaints are taken seriously and resolved within the designated timeframe.
For urgent privacy matters, reach us instantly via live chat — our team is available 24/7.
The Core Pillars of Our Privacy Protection
Your personal and financial information is protected by bank-grade 256-bit SSL encryption — security is ensured at every layer, from data transmission to storage.
Betjelly never sells your personal data to third parties or allows it to be used for advertising. Your information is used solely to serve you.
The identity verification process is fully transparent. You'll be informed upfront about why your information is needed and how it will be used. Your KYC documents are kept secure at all times.
Marketing emails, cookie settings, data sharing — you're in full control. Update your preferences at any time from your account settings.
Data is never retained beyond what is necessary. Each category of data has a defined retention period, after which it is automatically deleted.
Betjelly adheres to international data protection standards. The effectiveness of our privacy practices is verified through regular independent audits.